November 9, 2011

Support

We realise the importance of technical support for any Practice Management System. If you are unable to print a label or invoice, for example, you need a quick response to get you up and running because in a busy practice time is money! As Vet-One support engineers can see exactly what you can see on your screen, there are fewer requirements for onsite support or call outs….all upgrades, maintenance and support are carried out remotely by our team of highly skilled programmers. This reduces our costs and you support charges. Our support desk operates from 8am-8pm weekdays and 8am-1pm on Saturdays. We have an emergency number for support outside these hours. For more information on our support contracts please email us at support@vet-one.co.uk

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