Support

We realise the importance of technical support for any Practice Management System. If you are unable to print a label or invoice, for example, you need a quick response to get you up and running because in a busy practice time is money! As Vet-One support engineers can see exactly what you can see on your screen, there are fewer requirements for onsite support or call outs….all upgrades, maintenance and support are carried out remotely by our team of highly skilled programmers. This reduces our costs and you support charges. Our support desk operates from 8am-8pm weekdays and 8am-1pm on Saturdays. We have an emergency number for support outside these hours. For more information on our support contracts please email us at support@vet-one.co.uk

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What our customers are saying

It’s easy to use, no complicated servers to maintain, professional and reliable, all clinical and financial records are secure and backed up. Anyone can use this system.

 

Nick Blayney – Arden Forest Vets


We love Vet-One! They have thought of everything from regular catalogue price updates to easily attaching x-rays and test results to clinical histories. The web-based program has really improved my quality of life…being able to access the system anywhere anytime makes my life so much easier.

 

Emily Boreham – Nine Lives Vets

                                    

 


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